What's Eco²Balance?

We are an online engagement platform, created by Otolith Enrichment to encourage sustainability practices within communities in Singapore. Residents can get involve in our Sustainability projects and earn green currency while they are at it!

Our Eco²Balance Telegram Group

We encourage you to join our telegram group for discussion and share your feedback and experience for purchasing our products or involving in our programs and community projects!

Please click on the following link to join our group : https://t.me/Eco2Balance

Privacy Policy

Effective Date: 29/June/2023

Otolith Enrichment ("we," "us," or "our") operates the Eco2Balance mobile application (the "App"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use our App.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you use our App. This may include:

• Your name, email address, and other contact information you provide when creating an account or contacting us.
• Information you provide when participating in surveys, promotions, or contests.
• Any other personal information you choose to provide to us.

1.2 Non-Personal Information

We may also collect non-personal information automatically when you use the App. This may include:

• Device information, such as your device type, operating system, unique device identifiers, and mobile network information.
• Usage data, including the features you access, the pages you visit, and the actions you take within the App.
• Log data, such as your IP address, browser type, access times, and referring URLs.

2. Use of Information

We may use the collected information for various purposes, including:

• Providing and maintaining the App's functionality.
• Personalizing and improving user experience.
• Analyzing usage patterns and trends to enhance our services.
• Sending you updates, newsletters, marketing communications, and other relevant information.
• Responding to your inquiries, comments, or feedback.
• Investigating and preventing fraudulent or unauthorized activities.
• Complying with legal obligations.

3. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

4. Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

• With your consent or at your direction.
• With service providers who assist us in operating the App and delivering services.
• To comply with legal obligations, such as responding to a subpoena or similar legal process.
• To protect our rights, property, or safety, as well as the rights, property, or safety of others.
• In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not share or sell your personal information to third party marketing services.

5. Security

We take reasonable measures to protect the security of your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You may have certain rights and choices regarding the personal information we collect and process. You can access, update, correct, or delete your personal information by contacting us.

7. Children's Privacy

The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it promptly. If you believe that we may have collected personal information from a child under 13, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We advise you to periodically review this Privacy Policy for any updates or changes.